Refund policy

30-day Happy Paws guarantee.

- If the product doesn't work for your pet, contact us within 30 days of delivery for a refund.
- Defective or damaged: send us one photo within 7 days of delivery. We send a replacement or a full refund, and you do not need to return the item.
- Changed your mind: return the item unused in its original packaging. Return shipping is paid by the customer. We refund the product price within 5 business days of receiving it.
- Refunds go back to the original payment method.
- To start a return, reply to your order confirmation email or write to us through our Contact page with your order number.